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Tiêu đề tương tự

In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Purser, Flight Stewardess, Cabin Crew Member
 

Mô tả công việc

A flight attendant, also known as a cabin crew member or air hostess/steward, is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They conduct safety demonstrations, assist passengers with special needs, provide in-flight service, and handle emergency situations. Below are some similar job titles and roles related to flight attendants:

Trách nhiệm công việc
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
Các kỹ năng cần thiết trong công việc
  • Nói - Nói chuyện với người khác để truyền đạt thông tin hiệu quả.
  • Lắng nghe tích cực - Chú ý đầy đủ đến những gì người khác đang nói, dành thời gian để hiểu những điểm được đưa ra, đặt câu hỏi khi thích hợp và không ngắt lời vào những thời điểm không thích hợp.
  • Monitoring — Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

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